FAQs

Ordering

How do I know if my order was placed?

You will receive an email confirmation shortly after completing your order.   

When will I receive my order?

All orders placed are scheduled to ship 7 to 14 business days from the date of purchase. Thank you ahead of time for your patience as we strive to ship you as soon as humanly possible while providing a top quality product. You will receive a shipping confirmation when your order has shipped. Back orders ship 3 weeks from date of purchase.

What if I need to change my order?

Any changes to your order must be received within 24 hours of placing your order. 

Email us at:   hello@ilovewoo.com  with your order number and the change you would like to make.  We will do our best to accommodate your request.  

Shipping:  

What if I need to change my ship to address?

If you need to make a change to your address before the items have shipped, you can email us here: hello@ilovewoo.com 

How much is shipping?  Do I pay sales tax?

We are offering a special $5.95 Flat rate shipping on all products.  Each additional product ships for only $1 .  So stock up!  Only California residents will pay 9% sales tax.  

Can I ship to multiple addresses? For every different ship to address you must submit a new order. 

Where is my shipment coming from? All products featured on this website is designed, produced and shipped from Los Angeles, California, Proudly Made in the USA.  

Returns:

All sales from the Today Show one day sale are Final Sales. 

We will happily do our best to accommodate any size exchanges.  Subject to availability.